We send everything by DPD, apart from oversized items. We've found DPD the most reliable courier for getting parcels to our customers safely and on time, so they're who we trust with your order.

We know £9.95 can seem a lot when you're buying something small and inexpensive. Delivery is charged once per order (at the rate for the largest item), not per item, so if there's anything else you need, it's worth adding it to the same order.

For most UK mainland orders you can also choose your delivery day at checkout, so it arrives when it suits you: open Need it on a particular day? under the delivery options. Need it on a Saturday? Choose Saturday Delivery.

See our delivery information for full details.

We use your ID and selfie to check your age and that it's you placing the order. About a week after your order is complete we move them into encrypted storage, where only staff who need them can see them. We delete them 180 days after you upload them, unless a disputed payment, police enquiry or legal claim about your order is still open. We only pass them to your card issuer or payment provider if a payment is disputed, or to the police where the law allows, and never use them for anything else. After they're deleted we keep a record that you passed the check, so you won't be asked again. There's more in our Privacy Policy.